United States Shipping

22/06/2026: FINALLY, after almost a whole year of USA shipping suspension, Portugal has lifted US shipping again! ​

To put it simply: tariffs should be paid beforehand by me, declaring all items in the shipping label.

There is a flat fee of 3€ from ZONOS handling fee (not me, but by the website itself), and an item-based tariff price. Since I cannot set individual prices differently for the US citizens, the US shipping quote has a maximum 5€ tariff-fee included in it, to cover for all tariffs paid beforehand!

If the tariffs paid by me end up being more than 5€, I will cover the rest. However, if they pass 3x such an amount (for example, 15€ in tariffs) I will be reaching out to add this extra cost on to your package. Please note - it is very unlikely for this to happen, so do not worry!

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If you encounter issues once the package reaches the US, please reach out to USPS. 

You should not need to pay any extra fees, please let me know if you do.

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Normal shipping is not currently available for anything that is not flat - such as a sticker or a print - everything else will be sent only Tracked. (Track & Trace)

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EMS shipping is now also available upon request worldwide - starting at 47€ for the USA.

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Processing Time

Maximum 1 week processing time. Shipping weekly!

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Please note I can only ship once a week now, as I run this shop whilst working full-time, which is my main income source and priority. Please be mindful of this and that delays may occur!

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Shipping Time

🌏 Worldwide shipping available in Standard (untracked) and tracked (Track & Trace). 

Shipping internationally can take from 1 up to 3 weeks. Please check your tracking regularly as there may be delays caused by the delivery services - contacting them may help speed up the delivery process, but please note once the packages leave Portugal you need to contact your local postal service for further assistance.

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Tracking Packages

I suggest the official CTT website to track your shipment, or 17track!

 

Damaged / Lost Mail

I am not responsible for any damaged or lost mail during transit. Once the package is handed into the postal service, It is completely out of my hands how it is delivered to you - if it is delivered insanely damaged, please take pictures of it and submit a claim with your local postal service.

If something happens to a Tracked delivery, I will do my best to help you out and sort out through the process of finding it/solving the situation. 

Please do not hesitate do contact me for any issues you may have with this - but bear in mind I cannot do much on my side, and nothing at all if it is an untracked package.

 

Missing Address / Returned Package

I am also not responsible for any undelivered packages due to incomplete addresses provided. If your package returns to me for this reason, I will contact you with the following options:

• I can ship the package again with the correct address you provide me with, at the cost of a new shipping fee. ( I am no longer covering this re-sending fee, sorry. You need to pay for shipping again. )

• Refund of items cost ( minus the cost of the shipping that was already paid ).

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Of course, if any package is returned due to a mistake on my end, this does not apply! I will re-ship it at no cost to you 💜🥰

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Please also consider to add a phone number in your address for easier delivery! ⭐✨

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Import Duties

I ship from Portugal, Europe.

It has never happened before, but if your package by any means gets stuck in customs, any duty fees it may get are yours to pay, I will not cover for any import fees on your packages.

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Any other Questions?

For any other questions you may have, feel free to reach out to me via the contact form below, or in any of my social media, on Instagram or TikTok !